Network Support Engineer
Network support engineers will ascertain user needs and system requirements in order to design, monitor, and maintain computer networks. Engineers may begin by gathering data on systems, routers, and other hardware.
These professionals will be required to configure networks, remote access systems, computers, and periphery equipment including faxes, copiers, and scanners. Once the system is running, engineers will monitor system performance to ensure that demands are being met.
Aside from setting up systems, network support engineers also monitor and maintain computer systems. This may include troubleshooting wide area networks, servers and routers, local area networks, and switches.
Additionally, these professionals may install or upgrade software and hardware. Other duties include responding to technical inquiries, logging service and repair.
Education and Certification
- A bachelor’s degree in computer science, information technology, engineering, or another computer-related field is generally required to be a network support engineer
- CCNA – R&S
- CCNP – R&S (preferred)
- 2 years+ in a similar role in a large organization